What is included in your WordPress website maintenance service?

Our WordPress maintenance service includes WordPress core, plugin and theme updates, security monitoring, malware scanning, website backups, speed optimisation, uptime monitoring, staging testing, technical support and detailed maintenance reports.

Why do you perform updates on a staging website first?

Every update is tested on a staging copy before being deployed to the live website. This helps identify plugin conflicts, layout issues or functionality problems before they affect your visitors or customers.

Do you maintain WooCommerce websites?

Yes. Our WooCommerce maintenance plan includes plugin and payment gateway updates, checkout monitoring, security maintenance, staging deployments and ongoing technical support for online stores.

Can you help if my WordPress website has already been hacked or is offline?

Yes. We provide one-off emergency WordPress recovery services for hacked, infected or broken websites, even if you are not currently on one of our maintenance plans.

Do I need to host my website with MediaPlus Digital?

No. We can maintain WordPress websites hosted with most hosting providers. Our team works with websites built by any developer or agency.

WordPress Website Maintenance Services in Malaysia

Keep your WordPress site secure, updated and running fast. WordPress runs more of the web than any other platform, which also makes it the most attacked. We handle your updates, security and speed the safe way, on a staging copy first, so your site never breaks from a bad update again.

43%

Of all websites run on WordPress

Staging

Every update tested first

24-48h

Support response SLA

Any host

Any developer’s build

Why WordPress Is Different

The Flexibility That Makes WordPress Powerful Is Also Its Biggest Risk

A typical WordPress site runs a dozen or more plugins from different developers, each updating on its own schedule. That open ecosystem is why WordPress can do almost anything, and also why it needs hands-on, specialist care that a general checklist cannot provide.

Plugin conflicts

One auto update can clash with another plugin or your theme and take the site down. We test first so it never reaches your visitors.

The biggest target

As the most popular CMS, WordPress is the most probed by bots looking for outdated plugins with known holes.

Performance bloat

Heavy plugins, page builders and an unoptimised database quietly slow the site and the wp-admin dashboard over time.

Version drift

Outdated PHP, core and plugins fall out of sync, breaking features and blocking the next safe update.

What We Maintain

Complete WordPress Care, Handled by Developers

Safe Core & Plugin Updates

Firewall and malware scanning
Login protection and brute force limits
File integrity monitoring
Removal of risky unused plugins

Security & Hardening

Firewall and malware scanning
Login protection and brute force limits
File integrity monitoring
Removal of risky unused plugins

Speed Optimisation

Caching and CDN configuration
Image and asset optimisation
Database cleanup and query tuning
Core Web Vitals improvements

Backups & Recovery

Scheduled off-site backups
Pre-update restore points
One-click restore
Hacked site cleanup and repair

WooCommerce Care

Checkout and payment reliability
Extension and gateway updates
Product and order page health
Store speed under load

SEO Technical Health

Yoast or Rank Math upkeep
Broken link and redirect fixes
Schema and sitemap checks
Indexing and crawl monitoring

Our Safe Update Method

Why Our Updates Do Not Break Your Site

Backup first

We take a full backup and a restore point before touching anything.

Step 01

Test on staging

Updates are applied to a private copy of your site, never the live one.

Step 02

Check everything

We verify pages, forms, checkout and layouts all still work as they should.

Step 03

Go live safely

Only then do we push updates live, with an instant rollback on standby.

Step 04

CARE PLANS

WordPress Care Built Around Your Site

Three levels of WordPress care, each with a clear scope of what is included. We tailor the final quote to your site and plugins, so you only pay for the level you actually need.

WP Lite

Brochure & small business sites

Essential WordPress care

Monthly core & plugin updates on staging
Weekly backups
Firewall & malware scanning
Uptime monitoring
Monthly health report
Support response in 48 hours

WP Pro

Busy corporate & content sites

Our most popular plan

Everything in WP Lite, plus
Daily backups with off site storage
Speed & database optimisation
Security hardening
Content edit allowance
Priority support in 24 hours

WP WooCommerce

Online stores on WooCommerce

Full store care

Everything in WP Pro, plus
Checkout & payment monitoring
Extension & gateway updates
Staging for every store change
SEO technical maintenance
Same business day priority support

Site down or hacked right now and not on a plan yet? Ask about our one-off emergency WordPress fix. Also need a hosted store on a different platform? See our Shopify maintenance service

WordPress Health Check • Worth RM300

Core, plugin & theme update status	Included
Security & malware scan	Included
Speed & Core Web Vitals	Included
Backup & recovery check	Included
Plugin conflict review	Included
Prioritised action plan	Included
Your price today	FREE

LIMITED TIME OFFER

Get a Free WordPress Health Check Worth RM300

Claim a one-time WordPress Health Check, normally worth RM300, completely free. We review your update status, security, speed and backups, then send a clear report with a prioritised action plan. No obligation to sign up for a plan.

FAQs

WordPress Maintenance Questions, Answered

Will updating plugins break my WordPress site?

It can if updates are applied carelessly, which is exactly why we test every core, plugin and theme update on a staging copy first. Only once we confirm nothing breaks do we push the update live, and we keep a backup ready to roll back instantly if needed.

Do you support WooCommerce stores?

Yes. We maintain WooCommerce stores including payment gateway and checkout reliability, product and order page health, extension updates and the extra security and performance care an online store needs.

Can you fix a hacked WordPress website?

Yes. We remove malware, clean infected core and plugin files, remove spam and pharma hack injections, restore a clean backup, patch the vulnerability that allowed entry and harden the site so it does not happen again.

Which page builders and plugins do you work with?

We work with the common WordPress stack including Elementor, WPBakery, Divi, Gutenberg, WooCommerce, Yoast SEO, Rank Math, WPML, Contact Form 7 and most popular plugins. If your site uses something unusual, we can still support it.

Do I still need maintenance if I rarely change my site?

Yes. Even a site you never edit needs ongoing security patches, plugin updates and backups, because attackers target known vulnerabilities in outdated WordPress installs. A static, unmaintained site is one of the easiest to compromise.

Do you work with my existing hosting provider?

Yes. We maintain WordPress sites on any host, whether shared hosting, cloud, VPS or managed WordPress hosting in Malaysia or overseas. We can also advise if your current hosting is holding back performance.

Do you harden WordPress security?

Yes. We strengthen login protection, limit failed login attempts, set correct file permissions, monitor file integrity, keep a firewall and malware scanner active and remove unused plugins and themes that create risk.

Can you maintain a multilingual WordPress site?

Yes. We support multilingual sites built with WPML or Polylang, which is common for Malaysian businesses serving English, Bahasa Malaysia and Mandarin audiences, and we keep translations and language plugins working correctly.

Contact Us

Do you have further enquiries or questions? Consult us today.

Hand Your WordPress Worries to a Specialist Team

Tell us about your site and we will run a free health check, then recommend the right level of care. No jargon, no obligation.