What information do we collect?
When you register or submit an enquiry on our website, we may ask for your name, email address, mailing address, and phone number. You may also visit our website anonymously. All personal information is kept confidential and will not be revealed to any third parties except as described below.
How do we use your information?
- To improve customer service: your information helps us respond effectively to your requests, questions, and support needs.
- To send periodic emails: we may send updates about our services, company news, and related product or service information to the email address you provide. You can unsubscribe at any time using the instructions at the bottom of our emails.
How do we protect your information?
We implement reasonable administrative, technical, and physical safeguards to protect your personal information when it is entered, submitted, or accessed on our website.
Do we use cookies?
Yes. Cookies are small files that a website or its service provider places on your device via your web browser, with your permission. They help the website recognise your browser and remember certain information. We use cookies to compile aggregate data about site traffic and interactions so we can offer better user experiences and tools in the future.
Do we disclose information to outside parties?
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential. We may also release information when appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third-party links
Occasionally, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies, and we are not responsible for the content and activities of these sites. We welcome any feedback about them.
Online privacy policy only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Children’s Online Privacy Protection
We do not knowingly collect information from anyone under 18 years of age. Our website, products, and services are directed to people who are at least 18 years old.
Terms and Conditions
Please also see our Terms and Conditions for the use, disclaimers, and limitations of liability governing the use of our website.
Your consent
By using our site, you consent to our online privacy policy.
Changes to this policy
If we change our privacy policy, we will update the modification date on this page.
Data Protection Policy (Malaysia)
This Data Protection Policy explains how we manage personal data in accordance with the Malaysian Personal Data Protection Act 2010 (Act 709). By interacting with us, submitting information to us, or using our products and services, you agree that MediaPlus Digital may collect, use, disclose, and share your personal data with our authorised service providers and relevant third parties for the purposes described in this policy.
This policy supplements, and does not replace, other consents you may have provided to us. We may update this policy from time to time to reflect our practices, industry trends, or changes in legal or regulatory requirements. Subject to your rights at law, your continued use of our services signifies your acceptance of the updated policy. Please check this page periodically for updates.
Contacting us
If you have any questions about this privacy policy or about your personal data, please contact us:
Email: hello@mediaplusdigital.com.my
Tel: +60 11 4072 0868